Support

Something broken, confusing, or missing? Email us. One person reads every message, usually replies within two working days.

Contact

Include your OneThing account email, the device (web / iPhone / Android), and a short description of what happened. Screenshots help.

Bug report

Tell us what you were doing, what you expected, and what actually happened. If it crashed, the timestamp helps us find it in logs.

Feature request

We read every idea. The ones that make it in tend to be specific — "I want X when Y happens" beats "please add AI".

Account or billing

Include the email on the account. We can delete your data on request; confirmation takes under 24 hours.

Privacy & data

Read the privacy policy or email us to request an export or deletion of everything tied to your account.